Straight answers about capture, editing, export, and pricing.
Is Glisio really free to try?
Yes. Recording and editing are free. Free video export is 30 seconds with a watermark; free snapshots are 1× with a watermark. Smart Cut is Pro. Upgrade to Lifetime or Pro+ for full-length, watermark-free exports, 2× snapshots, and Smart Cut.
Can I switch from monthly to Lifetime?
Yes. Buy Pro Lifetime with the same email. Lifetime starts immediately. We cancel Pro+ so you are not billed again. Credits left in the paid Pro+ month stay until that period ends, then they expire. You do not get the Lifetime AI trial on top if you already had Pro+. Extra AI after that is credit packs. Lifetime customers cannot also keep a monthly plan.
Does Lifetime include every future Glisio feature?
Lifetime is local Pro on the Mac app: full-length watermark-free export, Smart Cut, and the core recorder and editor, including updates to those features. New Lifetime purchases also get a one-time AI credit trial. More AI uses credit packs. We will not move Pro features you already have behind a new paywall.
Do I need an account?
Recording works without an account. Purchases and AI credits require a Glisio account. After you buy, open the Mac app and connect that account under Settings → Account. No license key to paste.
How do AI credits work?
Pro+ includes 300 AI credits each month — about 32 minutes of AI voice. Lifetime includes a one-time 25-credit trial. Extra credits are sold as one-time packs (Starter 50, Plus 100, Studio 150). Credits live on your account and are used when you run AI jobs such as captions or voiceover.
I lost my license key. How do I get it back?
Sign in at glisio.com/dashboard with your purchase email. The plan is on your account. A license key is only a Lifetime/Pro+ backup. After a permanent account deletion, use glisio.com/recover or a Lemon receipt — signing in again does not restore the old account. Or email hello@ploreon.com.
How can I contact support?
Email us at hello@ploreon.com. For purchases, sign in at glisio.com/dashboard with the same account you used at checkout.
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Export up to 30 seconds free with a watermark. Upgrade to Pro for full-length, watermark-free exports.